Refund Policy

At Mozee.ai, we are committed to delivering high-quality services that help your business improve appointment show-up rates. Please review our refund policy carefully before engaging our services.

All Sales Are Final

All sales are final. Once a purchase is made or a service agreement is signed, no refunds, returns, or exchanges will be issued.

Exceptions

While all sales are considered final, we recognize that certain situations may warrant review. Refunds or partial credits may be considered under the following exceptional circumstances:

- Failure to Deliver: If we are unable to deliver the agreed-upon services as outlined in our agreement or scope of work.

- Billing Errors: If you were accidentally charged more than once or for a service you did not authorize.

To request a review, please contact us within 7 days of the charge or the issue arising. Any approved refund is issued at our sole discretion.

No Guarantees

Our solutions are designed to improve show-up rates, but results may vary depending on various factors outside of our control. As such, we do not guarantee specific performance outcomes, and dissatisfaction with results does not qualify for a refund.

Contact Us

For support inquiries or to report an issue, please email us at:

📧 [email protected]

We aim to respond within 1–2 business days.

Changes to This Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.